Spring EQ is a national home equity lender providing flexible and tailored financing solutions directly to consumers with a national network of experienced brokers and partners. Since its founding in 2016, Spring EQ is among the fastest growing and highest-rated home equity financing partners in the United States. Spring EQ offers a broad range of home equity products and delivers a simple and streamlined process that results in faster funding, trustworthy loans, and less frustration for consumers today. To learn more about Spring EQ, visit www.springeq.com.

At Spring EQ, it is our mission to empower homeowners and buyers to achieve and maximize the value of homeownership in a simple, fast, and ethical manner.  Our values are to

• Be kind and treat all people – teammates, customers, and vendors – with respect and consideration  
• Be adaptable and embrace change
• Be accountable and take responsibility and deliver the effort to fully complete the task
• Be better and strive for continuous improvement in ourselves, our team, and the company for our customers
• Be part of the solution and solve problems, find the answers, and collaborate
• Work hard, have fun, and get things done

Spring EQ is hiring Loan Processors to join our rapidly growing team. This position will be an active member of the Operations team at Spring EQ. The ideal candidate will have at least three years of experience processing mortgage loans. A strong candidate will have a solid understanding of TRID requirements, proficient knowledge of loan origination technology and thrive in a growing, fast-paced environment. S/he will be driven, passionate and flourish in an operational role that is extensive and dynamic.

• Helps facilitate communication between borrowers and fulfillment team members to ensure that all closing deadlines are met for a best-in-class borrower experience.
• Manage inbound requests from internal and external customers in a timely and accurate manner.
• Engage customers in the process of obtaining necessary documentation to complete the loan fulfillment process.
• Review documentation provided by borrower to ensure documents provided meet the requirements for loan approval.
• Complete verifications of Employment according to company policies, and order, track, and review third party services (Appraisal/Flood/Title).
• Provide guidance and mentoring to Operations Fulfillment Analysts to develop processing workflow in accordance with company guidelines.
• Work in partnership with the Underwriting team to develop skills in reviewing loan files to evaluate borrowers, credit worthiness, ability to repay, and strength of collateral.

• College degree preferred. In lieu of a degree, relevant experience in a prior role is considered
• 3+ years of processing mortgage loans
• Excellent understanding of TRID requirements
• Proficient understanding of loan origination technology
• Knowledge of basic documentation requirements to issue an underwriting decision.
• Ability to multitask, problem solve and efficiently manage time.
• Displayed accountability with a strong track record of meeting deadlines and keeping commitments.
• The ideal candidate will have a self-starter mentality with the ability to solve open-ended business challenges.
• The ideal candidate will enthusiastically contribute to a culture of innovation and continuous improvement.

Benefits 

• 401k Company Match
• Commuter Benefits
• Credit Union Membership
• Company Holidays
• Dental Insurance
• Dependent Care Plan
• Disability Insurance
• Employee Assistance Program
• Life Insurance
• Medical Insurance
• Paid Time Off Plan
• Vision Insurance

Applicants must be authorized to work in the US.  We do not offer sponsorship for work authorization, or related employment visas, for this position.

Spring EQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.