About Spring EQ

Spring EQ is a national home equity lender providing flexible and tailored financing solutions directly to consumers with a national network of experienced brokers and partners. Since its founding in 2016, Spring EQ is among the fastest growing and highest-rated home equity financing partners in the United States. Spring EQ offers a broad range of home equity products and delivers a simple and streamlined process that results in faster funding, trustworthy loans, and less frustration for consumers today. To learn more about Spring EQ, visit www.springeq.com.

 At Spring EQ, we;

• Strive to make every customer interaction a great one 
• Recognize behind every loan is a person or family trusting us to handle what may be a once in a lifetime transaction 
• Work hard and have fun to get the job done 
• Recognize each team member's unique value 
• Encourage ways for our team members to learn, develop, diversify and grow with Spring EQ 
• Promote our team members so they can share their knowledge with others    
• Innovate, innovate, innovate 
• Create and embrace the latest technology   
• Simplify constantly, challenging every process we use to better accomplish our goals 
• Build upon a strong company culture and foster an environment of togetherness, support, and accountability

Spring EQ is hiring Loan Processors to join our rapidly growing team. This position will be an active member of the Operations team at Spring EQ. The ideal candidate will have at least three years of experience processing mortgage loans. A strong candidate will have a solid understanding of TRID requirements, proficient knowledge of loan origination technology and thrive in a growing, fast-paced environment. S/he will be driven, passionate and flourish in an operational role that is extensive and dynamic.

• Helps facilitate communication between borrowers and fulfillment team members to ensure that all closing deadlines are met for a best-in-class borrower experience.
• Manage inbound requests from internal and external customers in a timely and accurate manner.
• Engage customers in the process of obtaining necessary documentation to complete the loan fulfillment process.
• Review documentation provided by borrower to ensure documents provided meet the requirements for loan approval.
• Complete verifications of Employment according to company policies, and order, track, and review third party services (Appraisal/Flood/Title).
• Provide guidance and mentoring to Operations Fulfillment Analysts to develop processing workflow in accordance with company guidelines.
• Work in partnership with the Underwriting team to develop skills in reviewing loan files to evaluate borrowers, credit worthiness, ability to repay, and strength of collateral.

• 3+ years of processing mortgage loans
• Excellent understanding of TRID requirements
• Proficient understanding of loan origination technology
• Knowledge of basic documentation requirements to issue an underwriting decision.
• Ability to multitask, problem solve and efficiently manage time.
• Displayed accountability with a strong track record of meeting deadlines and keeping commitments.
• The ideal candidate will have a self-starter mentality with the ability to solve open-ended business challenges.
• The ideal candidate will enthusiastically contribute to a culture of innovation and continuous improvement.

Benefits 

• 401k Company Match
• Commuter Benefits
• Credit Union Membership
• Company Holidays
• Dental Insurance
• Dependent Care Plan
• Disability Insurance
• Employee Assistance Program
• Life Insurance
• Medical Insurance
• Paid Time Off Plan
• Vision Insurance

Spring EQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.